Remote Support
Experience seamless IT solutions with our expert remote support, we offer TeamViewer sessions to ensure your technology runs smoothly from anywhere. Listed below are some common examples of our services. Click on a service for more information.
Software Installations & Updates
Assisting with installing new software applications or updating existing ones.
Operating System Issues
Troubleshooting and resolving problems related to the operating system, such as error messages or system crashes.
Printer and Peripheral Setup
Helping users set up and configure printers, scanners, and other peripheral devices.
Email Configuration
Configuring email accounts and resolving email-related problems such as sending and receiving issues.
Performance Optimisation
Improving the speed and performance of the computer by identifying and resolving performance bottlenecks
Application Errors
Troubleshooting and resolving errors or issues encountered while using specific applications.
Data Backup and Recovery
Helping users back up important data or recover lost files from backup solutions.
Browser Troubleshooting
Assisting with browser-related issues, such as browser crashes, pop-up ads, or clearing cache and cookies.
Virus/Malware Removal
Running scans and removing viruses, malware, and other security threats from the user’s computer.
Application Configuration
Helping users configure specific applications to suit their needs and preferences.
Unresponsive Programs
Helping users close or terminate unresponsive applications and processes.
Audio/Video Conferencing Troubleshooting
Troubleshooting issues with audio and video during conferencing applications.
Browser Plugin
Assisting users in managing browser plugins and extensions for improved browsing experience.
Device Driver Updates
Updating and installing the latest drivers for hardware components to ensure optimal performance.
G&G Tech 